AidQuest Offers Live Chat Option for Homecare Agencies

SAN MATEO, Calif. (September 30, 2021)— Studies show that homecare agencies have about eight seconds to capture someone’s attention when they visit their website. Nearly 90% of visitors leave a site without taking any action. AidQuest provides a fully-staffed Live Chat solution on homecare client websites to help increase your conversions. By adding a snippet of code, homecare agency websites will have skilled agents available 24/7 to hold discrete and private conversations with prospects.

AidQuest is a human-powered live chat solution that is HIPAA-compliant and staffed with agents specifically trained to handle homecare agency needs.

By the time family members are searching online for homecare, they’ve likely been thinking about it for months or years. When they visit a homecare agency’s website, they want answers. If a hom care agency isn’t able to provide the information they want, they move on to competitors. Using lead generation forms or chat bots doesn’t cut it.

AidQuest’s live chat let searchers talk to a real person about their concerns. Trained agents answer questions and guide them through the process. Conversations are captured and the homecare agency is notified, providing higher-quality leads and guiding follow-ups.

AidQuest clients are seeing significant increases in high-quality leads and conversion rates of 50%.

AidQuest live chat also connects job seekers with agents trained in recruiting.

More than 60% of job seekers abandon job applications before completing them—many times because they have questions. Whenhome care agencies have live agents standing by to provide answers, they can significantly increase applicant pools.

Visit aidquest.com for more information.