Activated Insights Releases 2025 Benchmarking Report

REXBURG, Idaho—Activated Insights announced the release of its 16th Annual Benchmarking Report for homecare, home health and hospice.

“Now in its second decade as the leading resource for homecare providers, this report continues to equip our industry with the essential data needed to drive real, measurable impact in the care our providers deliver,” said Bud Meadows, chief executive officer at Activated Insights. “It also highlights the leadership of those who are committed to quality and outcomes. We believe that together, we can shape a future where homecare is more personalized, effective and impactful for everyone involved.”

The report reveals a trend emerging across the industry: providers that invest in staff development, including structured compliance training, are seeing stronger retention rates and financial performance. The report said agencies offering at least eight hours of onboarding and 12 hours of ongoing training, including compliance-focused content, reported an average annual revenue increase of nearly $350,000. Results from investments in experience management and staff engagement have also shown a positive trend, with turnover rates dropping to 75%, the lowest level reported in the past five years. 

More findings are covered in the report including a look at performance benchmarks across workforce management, training, finance, operations and satisfaction metrics. Data was gathered through an industry-wide survey conducted in early 2025, providing a real-time view of how providers are navigating today’s most pressing challenges.

To explore this year’s insights and download the full report, visit: activatedinsights.com/benchmarking.