Merits Launches New Website

FORT MYERS, Florida—Merits Health Products has announced the launch of its newly redesigned website, introducing what the company called an enhanced digital experience focused on improving access to product information, supporting dealer success and simplifying the customer journey.

Built around the theme “A Better Mobility Experience. Online and Beyond,” Merits said the new platform reflects its continued investment in delivering valuable tools and resources for dealers, home medical equipment (HME) providers, adaptive therapy professionals, ecommerce partners, clinicians and consumers.

Merits said product information has been reorganized to surface the most critical details clearly and quickly, reducing the time required to research products and support customer recommendations. Key information including HCPCS codes, weight capacities,
specifications, documentation and product images are now consolidated in one location.

“Whether you’re helping a customer select a mobility solution, preparing documentation, or researching product specifications in the field, access to accurate information should be fast and intuitive,” said Bret Tracy, vice president of sales and marketing. “Our new website was
designed to remove friction and help our partners serve customers more efficiently.”

Additional enhancements include:

• Simplified site architecture and navigation
• Improved accessibility and user experience
• Enhanced dealer locator functionality
• Faster access to product resources and technical documentation
• Consolidated product information pages
• Mobile-optimized functionality for users in the showroom, clinic, customer home or on the road
• Streamlined pathways for dealers, ATPs, HME providers, ecommerce partners and consumers