WellSky, Unison Health Services, Inc. Expand Partnership

OVERLAND PARK, Kansas—WellSky, a global health and community care technology and services company, is expanding its partnership with Unison Health Services, Inc. (Unison), a home health agency that serves approximately 3,200 patients across the greater Los Angeles, California area. 

“Home health agencies are only as strong as the clinicians delivering care, and reducing the documentation burden is one of the most meaningful ways technology can support them,” said Bill Miller, chairman and CEO at WellSky. “Our expanded partnership with Unison reflects what we hear from innovative agencies across the country—when clinicians have the right tools, they can be more present with patients, more satisfied in their work and more committed to their organizations.”

By adopting WellSky SkySense AI and its embedded AI technology, Unison aims to reduce clinician documentation burden, support workforce retention and deliver a better care experience for its patients.

“At Unison, delivering exceptional care starts with supporting our clinicians,” said Stephanie Carpentier, CEO at Unison. “Burnout and documentation fatigue are driving people out of this industry, and we knew we had a responsibility to act. Our goal with WellSky SkySense AI was simple: give clinicians time and attention back. What we didn’t anticipate was how quickly it became something they couldn’t imagine working without. When your staff says, ‘Don’t take our AI away,’ you know you’ve found something real. That kind of enthusiasm drives retention, and retention drives quality care. WellSky has been a true partner in helping us build an agency where great clinicians want to stay.”

A WellSky Home Health electronic health record (EHR) client since 2014, Unison recently adopted tools in the WellSky SkySense AI suite, including AI-powered ambient documentation, as part of its clinical innovation strategy. The companies said that in just five months, 35 Unison clinicians have used WellSky SkySense AI to document more than 5,400 visits. The agency now plans to expand its use across all clinicians and additional visit types.