PointClickCare Launches New Electronic Health Record

TORONTO—Software company PointClickCare, a leading health tech company helping providers deliver exceptional care, announced the launch of its next-generation electronic health record (EHR) for practice groups.

This integration enables bi-directional data exchange between practices and facilities, creating a unified patient record and reducing fragmentation across care settings.

“Practice groups caring for senior populations operate in one of the most clinically complex and fragmented environments in healthcare,” said Steve Buslovich, chief medical officer of senior care at PointClickCare. “By embedding artificial intelligence (AI) capabilities like Ambient Scribe, AI–generated patient summaries, and clinical risk insights directly into practitioner workflows, we’re reducing documentation burden, improving clinical prioritization and enabling faster, more informed decision–making. This approach ensures innovation truly supports how clinicians practice, connecting physicians, facilities and data across care settings so teams can focus on what matters most: delivering better patient care.”

Key features that will aim to enhance experiences for practice groups include:

• AI-Powered Clinical Workflows: Native Ambient Scribe and clinical prioritization tools reduce documentation burden and combat clinician burnout.
• Practice-First Foundation: Designed to replace fragmented EHR experiences with practice–owned records, deep interoperability, automated billing and regulatory–ready workflows—built for the realities of large, complex practice groups.
• Mobile-First Flexibility: Enhanced mobile capabilities allow providers to deliver care and access data from any environment.
• The “Network Effect” of Interoperability: Seamless data flow across both PointClickCare and non-PointClickCare facilities provides a unified patient view.
   

The company said these capabilities are especially relevant as the Centers for Medicare & Medicaid Services continues to push for broader participation in accountable care arrangements and as healthcare organizations navigate increased scrutiny around compliance, AI adoption and outcomes transparency.