New Era Support Services Joins PurposeCare in Illinois

OSWEGO, Illinois—New Era Support Services, a personalized homecare services company, has officially joined the PurposeCare family and will now operate as PurposeCare of Illinois-Oswego, providing coordinated home-based support for residents across DeKalb, DuPage, Kane, Kendall and Will counties. The transition was celebrated on Dec. 3 with a holiday party and ribbon-cutting ceremony at Taco Dale, where New Era said a record number of families, caregivers and community partners came out to show their support.

New Era Support Services was founded in 2010 by Christianah Olatunji. Over the past 14 years, New Era has served thousands of families across DeKalb, DuPage, Kane, Kendall and Will Counties, focusing on maintaining comfort and independence at home.

“Joining PurposeCare enhances that legacy with a broader, more coordinated support model,” the companies said in a released statement. “Families will now have access to a single organization that brings together home care, home health, therapy, and social work.”

Key benefits for families and caregivers

• Stronger continuity of care: One team coordinating multiple services
• Expanded clinical & non-clinical support: Home health, therapy and social work are now available
• Improved caregiver tools & training: New resources to support consistent, high-quality care
• Regional scale with local leadership: Support across five counties, delivered by the same trusted Oswego team
   

The new partnership expands what families across the region can expect from their care experience. PurposeCare brings homecare, home health, therapy and social work together in one system. Families will have access to a broader network, integrated services and a team that handles the coordination behind the scenes.

“Joining PurposeCare strengthens what has always made this branch special,” said Kathrine Miranda, a long-time branch manager at the homecare agency. “Our caregivers show up every day with dedication and heart. Now they’ll have stronger training, better tools and a collaborative network behind them. That means a more consistent, connected experience for our clients and more support for the people who make this work possible.”

“Our Oswego team carries forward a legacy of compassion, reliability and deep community connection,” said Rich Keller, CEO of PurposeCare. “Joining PurposeCare gives families more support, not less. It brings stronger coordination, more resources for caregivers and a care experience that adapts as needs change.”