Senior Helpers of Farmington Hills Achieves Age-Friendly Care at Home CHAP Certification

FARMINGTON HILLS, Michigan—Senior Helpers, a provider of in-home senior care services, announced it is the first private duty in-home care provider in the United States to be Age-Friendly Care at Home certified by Community Health Accreditation Partners (CHAP).

The certification was created to help meet the demand for high-quality care for older adults and showcases companies that use all-encompassing, person-centered care to address the individual needs of every patient. Senior Helpers—Farmington Hills, Michigan provides in-home care for seniors to help them age in place and live quality lives. They provide personalized care, including chronic disease care, Alzheimer’s, dementia and Parkinson’s care, transportation, end-of-life care and more.

“Senior Helpers’ achievement as the pioneering Age-Friendly Care certified homecare organization is truly remarkable,” said Teresa Harbour, chief operating officer of CHAP. “Their proactive approach in implementing numerous tools to enhance care for older adults, even before receiving the AFC certification, speaks volumes about their commitment to excellence. Their use of LIFE Profile to reduce the risk of hospitalizations, their Senior Gems program for dementia care and their Centers for Excellence for staff training and competency set them up for success, so adding the Age-Friendly Care at Home Certification was a logical next step.”

“It is a distinguished honor to be recognized as the first homecare franchise in Michigan to attain this certification,” said Senior Helpers owner Denise Bellinger. “Our voluntary pursuit of this designation underscores our unwavering commitment to delivering the highest standard of care to those we serve. This accomplishment stands as a testament to the exceptional dedication and professionalism of our caregivers and administrative team, whose efforts make such milestones possible.”

The Age-Friendly Care at Home certification focuses on what it calls “the 4Ms” (What Matters, Medication, Mentation and Mobility), a research-backed and evidence-based approach to care. To receive the CHAP certification, Senior Helpers—Farmington Hills, MI said it worked to ensure that the 4Ms Framework is an integral part of operations and daily interactions with clients. The 4Ms are:

• What Matters puts clients at the center of care and empowers them to be involved in goal setting and preferences for their care
• Medication should be used in an age-friendly way that does not interfere with What Matters to the client
• Mentation focuses on preventing, identifying, treating, and managing depression and dementia
• Mobility ensures older adults move safely and maintain function so they can do What Matters to them

CHAP provides training, certification and accreditation for senior care providers, ensuring quality and compliance using the 4M Framework and other guidelines.