ACHC, BOC Partner to Support DMEPOS Suppliers

OWINGS MILLS, Maryland—In response to recent regulatory developments, the Accreditation Commission for Health Care (ACHC) and the Board of Certification/Accreditation (BOC) have established a partnership to support DMEPOS providers impacted by the recent CMS restrictions placed on BOC for new accreditation and reaccredited services in four states (California, Florida, New York, Texas).

Under the partnership, ACHC will provide accreditation services for BOC’s DMEPOS customers in the four states currently impacted, many of whom face upcoming reaccreditation deadlines. ACHC has a long-standing history of helping organizations maintain compliance and continuity as they transition between accrediting bodies. A dedicated team, led by ACHC’s Aimee Pope, Customer Experience Manager, is assisting BOC-accredited organizations with account setup and onboarding to facilitate the application and survey process.

“While BOC remains a CMS-approved accreditation organization in good standing in all states, this situation is unprecedented, and BOC is committed to prioritizing the needs of our customers and their patients,” said Judy Knott, president and CEO of BOC. “We are partnering with ACHC to help avoid gaps in accreditation. Our top priority is ensuring DMEPOS providers receive the support they need to continue serving patients without disruption. We appreciate the flexibility, partnership and commitment ACHC has demonstrated.”

ACHC is working with providers to expedite application processing and survey preparation. While a lapse in accreditation may be unavoidable for some providers, ACHC said it is focused on minimizing any disruptions throughout the transition.

“ACHC is known for excellence in customer service and a supportive approach to accreditation,” said José Domingos, president and CEO of ACHC. “We take pride in our ability to step in to assist BOC at this critical time. Our goal is to help these suppliers maintain their commitment to quality and patient care as they navigate an alternate accreditation process.”

ACHC will offer educational tools, standards crosswalks and one-on-one guidance to help organizations adapt quickly. ACHC said the partnership embodies a shared mission to uphold compliance, protect Provider Transaction Access Number (PTAN) status and support the delivery of durable medical equipment, prosthetics, orthotics and supplies across the health care landscape.