DispatchHealth and Medically Home Merger Closes

DENVER, Colorado—DispatchHealth announced the close of its merger with Medically Home. 

Operating under the DispatchHealth brand, the organization now offers a variety of complex care—from same-day visits to extended recovery and inpatient, hospital-level care.

“The home is a powerful place for healing,” said Jennifer Webster, CEO for DispatchHealth. “Together with Medically Home, we’re making it easier for health systems, payers and other customers to offer complex care outside traditional settings, while delivering a more human and connected experience for the people they serve.”

The newly combined DispatchHealth provides three core service lines:

• ER-Alternative Care: Emergency-level care for serious—but not life-threatening—issues, helping people avoid unnecessary ER visits when it’s safe to do so.
• Hospital-Alternative Care: Inpatient hospital-level care delivered in the home, allowing people to continue their hospital stay at home or avoid admission altogether. DispatchHealth can provide this care directly, enable it through technology or partner with customers to do both.
• Transitional Care: Recovery support for people at high risk of readmission following a hospital stay, ER visit or skilled nursing stay—helping them stay on track, avoid setbacks and break the cycle of repeated hospital use.

With this merger, DispatchHealth expands its operational footprint to more than 20 states and supports more than 50 enterprise customers. Over time, the company will integrate Medically Home’s proven technology platform and clinical command center model into its nationwide system.

“This merger brings to life a shared vision in ways neither organization could have achieved alone,” said Pippa Shulman, chief medical officer for DispatchHealth. “It’s about delivering evidence-based care with compassion, creating better experiences for patients and caregivers, and giving our clinical teams the tools they need to do their best work.”

Webster will continue as CEO for DispatchHealth. Graham Barnes, who helped bring the two organizations together, is departing to pursue new opportunities. Dr. Shulman has assumed the role of chief medical officer.

Other senior leaders from both companies are taking on key roles across growth, transformation and operations.

• Bill Kramer, chief legal officer
• David Wilkinson, chief financial officer
• Diana Verrilli, chief growth officer
• Erin Bartley, chief transformation officer
• Jessica Landin, chief operations officer
• J.T. Hedges, chief people officer

The team said it remains focused on building a care model that works better for everyone—people receiving care, clinical teams delivering it and customers working to improve outcomes while easing the strain on traditional care settings.

The transaction closed in late May 2025. Terms of the deal were not disclosed.

To support integration and long-term growth, DispatchHealth secured additional investment from existing investors from both companies. 

The Medically Home brand will be phased out as the two organizations integrate under the DispatchHealth name. No changes are planned to existing customer agreements or services as part of the merger.