AccentCare Selects NetSmart for Value-Based Care Advancement

 OVERLAND PARK, Kansas—AccentCare, a national company specializing in post-acute care, has selected the Netsmart CareFabric platform to strengthen the population health capabilities and delivery of care for the patients of AccentCare Medical Group. AccentCare Medical Group will leverage this technology to advance value-based care models and improve outcomes for patients and families.

AccentCare said it recognized the need for a platform that combines flexibility with innovation, making the Netsmart myUnity platform the ideal solution for the organization. The user-friendly, ONC-certified solution features new design and workflows that align to providers’ individual end user experiences—all while integrating with AccentCare’s existing solution portfolio. This flexibility will equip AccentCare to stay agile and adaptive during its adoption of the Guiding an Improved Dementia Experience (GUIDE) Model and palliative care programs.

“With better access to timely, actionable insights, we can anticipate patient needs earlier and respond with care that is more personalized, proactive and effective,” said Balu Natarajan, chief medical officer, AccentCare. “This investment empowers our teams to improve quality of life for patients and families.”

By collaborating with Netsmart, AccentCare will leverage the CareManager solution to support population health management programs with enhanced care coordination, data reporting and analytics. The CareManager population health management solution will support AccentCare’s clinical programs under value-based care contracts by establishing scalable, centralized and automated workflows. Integrating demographic and risk scoring data from payers will allow for efficient assignment of care managers and automation of tasks.

“We’re building the digital infrastructure needed to lead in value-based, home-centered care,” said Mark Grzeskowiak, senior medical director, AccentCare. “By prioritizing data and improved workflows, we’re creating a smarter, more connected foundation that supports operational excellence, fuels innovation and ultimately enhances the experience for patients, care teams and partners.”

AccentCare will leverage certain features within CareManager, including a predictive analytics tool powered by VNS Health. This tool enables the assessment of mortality risks for patients over six to 12 months, supporting evidence-based care recommendations and aiming to improve the quality of life for patients and their families, particularly in end-of-life scenarios.

“AccentCare is committed to leading the way in value-based, population health management,” said Scott Green, senior vice president and managing director of CareDimensions, Netsmart. “Our technology solutions empower organizations like AccentCare to get a full picture of their patient populations, enabling more proactive, coordinated and personalized care. Together, we can support better outcomes and sustainable models of care that meet the needs of patients and providers alike.”

AccentCare will utilize a variety of solutions and services from the CareFabric portfolio, including a patient and family engagement portal, interoperability, advanced reporting capabilities and integrated revenue cycle management (RCM), to standardize operations and enhance service delivery.

By teaming up with the Netsmart Outsource RCM Services team, AccentCare will have access to industry experts and RCM automation and intelligence focused on creating efficiencies across the revenue cycle and advancing collection rates. The centralized Netsmart billing office will standardize essential billing and collection functions. Additionally, the integrated RevConnect clearinghouse will further optimize back-office functions by centralizing claims and eligibility information. Each of these tools support the goal of improving claims processing and collections while maximizing staff efficiency, particularly while navigating complex markets through automated case rate billing.