Synapse Health Names Jay Shah Chief Financial Officer

SKOKIE, Illinois—Synapse Health announced the appointment of Jay Shah as chief financial officer. He joins Synapse’s expanding executive leadership team, bringing expertise in finance and the durable medical equipment (DME) ecosystem to the role.

“Jay’s strong business acumen and hands-on experience in the DME industry make him an exciting addition to our growing leadership team,” said Cory Roberts, co-founder and chief executive officer of Synapse Health. “Having someone of his caliber join our mission to improve the DME experience for patients, prescribers and DME providers underscores the power and promise of our unique, tech-enabled model. He will be a key leader in our efforts to transform the DME industry toward value-based care.”

Shah has more than 20 years of experience managing global teams and spearheading major corporate initiatives. Most recently, he served as chief financial officer at Integra Partners, a DME services company, where he developed advanced analytical tools to achieve efficiency. Prior to that, Shah held several leadership roles at American Express Company, including vice president and CFO, global commercial payments, where he oversaw operating results across the U.S., Canada and Latin America. He also served as served as vice president and CFO at Global Prepaid Group and Global Real Estate Group.

Shah holds an MBA from Case Western Reserve University and is a chartered accountant with an undergraduate degree in finance and accounting from the University of Mumbai.

“Joining Synapse allows me to leverage the lessons I’ve learned in the DME space to advance a more streamlined, patient-centered experience for all stakeholders,” said Shah. “I look forward to supporting the expansion of our DME provider network and finding new ways to foster mutually beneficial partnerships across the industry. The data is clear: there’s tremendous potential to improve outcomes and satisfaction across the board, and I’m proud to be part of a team dedicated to meaningful, industry-wide transformation.”