Research Explores Mobile Technology’s Impact on Homecare

Home Health

PEACHTREE CORNERS, Georgia—Stratix Corporation, a provider of managed mobility services (MMS), released new research highlighting the role of mobile technology in the home health care sector. The study, based on insights from 175 home health care leaders, explores key challenges organizations face and how mobile technology can be leveraged to address these issues effectively.

With the home health care industry at a crossroads, the research dives into four critical areas: worker safety, staffing challenges, financial constraints and the growing demands of technology. The findings underscore the necessity for organizations to shift their perception of mobile technology from a “cost of doing business” to a strategic enabler of profitability and growth.

Key Insights From the Research

Worker Safety

  • Eighty percent of respondents rank worker safety as a critical concern.
  • Technology, such as mobile devices with GPS and panic button capabilities, is the leading strategy for mitigating risks for lone workers.

Staffing

  • The industry faces an average 46% annual caregiver turnover rate, with technology playing a significant role in improving job satisfaction and retention.

Financials

  • Agencies spend an average of $288 per caregiver annually on mobile technology, and 68% prioritize performance and durability over price when selecting devices.
  • SmartSIM and Telecom Expense Management (TEM) solutions emerged as key tools for reducing costs and optimizing connectivity.

Technology

  • Seventy-nine percent of respondents are using AI, with applications ranging from productivity enhancements to patient engagement tools.
  • Security remains a top priority, with 92% of organizations planning to make improvements to safeguard sensitive patient data.

Why It Matters

Stratix said the research highlights the transformative potential of mobile technology in home health care—improving caregiver safety, enhancing productivity and enabling organizations to manage costs effectively. As the demand for home health care grows, organizations must adopt forward-looking strategies to stay competitive and deliver exceptional care.

“Home health care organizations face significant challenges that require innovative solutions,” said Stratix Senior Vice President of Marketing Elizabeth Klingseisen. “Our research reveals that mobile technology, combined with expert management and strategic investments, can help organizations turn these challenges into opportunities for growth.”

For more insights, download the full report: “Home Health Organizations Are at a Crossroads with Their Technology.“

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