Premier Home Health Care Announces AlayaCare Partnership

NEW YORK—AlayaCare, a global technology platform for home and community-based care, has been selected as the end-to-end electronic health record (EHR) of choice by Premier Home Health Care Services, Inc. 

Based in New York, Premier is a comprehensive licensed homecare services agency (LHCSA) and home health care provider serving clients across multiple states, including New York, New Jersey, Connecticut, Massachusetts, Florida, Illinois and North Carolina. Premier provides quality care to over 15,000 under-service individuals weekly. 

AlayaCare is an end-to-end software platform for public, private, nonprofit and community home-based care organizations. It manages the client lifecycle, including needs assessments, care plans, scheduling, visit optimization and visit verification.

The partnership is a result of AlayaCare’s support for multiple service lines which fuel Premier’s growth across its Medicaid businesses, with the caregiver experience at the heart of it all. AlayaCare’s commitment to leveraging data and technology to optimize care delivery aligns with Premier’s focus on the employee experience, the company said. As a result of this partnership, Premier will be shifting its EHR software to AlayaCare’s modern, cloud-based homecare platform.

With AlayaCare as its EHR partner, Premier can utilize modern technology stacks to handle scale and drive better care coordination. In addition, AlayaCare’s technology supports the use of best practices in artificial intelligence (AI), advanced workflow automation capabilities and open-API architecture to streamline Premier’s administrative operations. AlayaCare said it will transform intake, care plans, compliance, scheduling and eligibility monitoring by driving growth and improving experiences for the care team and the client. 

“At Premier Home Health Care Services, we are dedicated to continuous innovation in our care delivery,” said Dr. Marshalina Ramos, president and COO of Premier. “Partnering with AlayaCare represents a significant step forward in our mission to revolutionize home-based care through advanced technology. By leveraging cutting-edge solutions and fostering ease of partnerships, we are poised to disrupt the market and set new standards in the quality and efficiency of care. This collaboration underscores our commitment to enhancing the caregiver experience and ensuring exceptional outcomes for our clients.”

“We are thrilled to partner with Premier Home Health Care Services as their EHR of choice,” said Adrian Schauer, founder and CEO of AlayaCare. “This collaboration is a testament to our shared vision of harnessing cutting-edge technology to revolutionize home-based care. By digitizing and modernizing care delivery, we ensure that caregivers are equipped with the tools they need to provide exceptional care, and clients receive the highest quality of care in the comfort of their homes. Together, we are not only improving operational efficiency but also transforming the very experience of care for both caregivers and clients.”