Brightree Expands ReSupply Program

ATLANTA (April 16, 2019)—Brightree announced that its Brightree ReSupply solution for home medical equipment (HME) providers has expanded to support additional categories outside of sleep therapy, including incontinence, diabetic and enteral segments.

HMEs servicing a wide range of medical supply patients can now benefit from Brightree ReSupply, formerly called ConnectPRO. The complete end-to-end solution streamlines every step of the resupply process, with customizable features that make it a natural extension of the Brightree platform.

“We take pride in continuously innovating based on the feedback and requests of our customers, and the expansion into these new segments is an example of just that,” said Brightree CEO Matt Mellott. “Now providers in these additional disease segments have a true end-to-end solution for resupply that allows our customers to support more of their patient population within a single platform.”

At the heart of Brightree ReSupply is a patient contact management solution. Scalable and automated, the solution includes live-agent inbound and outbound calls for more personal engagement with patients, as well as email reminder capabilities.

Leveraging Brightree ReSupply can help HME providers easily fill resupply orders, enable patients to achieve long-term therapy adherence, meet payer requirements, reduce denials, improve overall resupply revenue as well as revenue per order.

Brightree ReSupply customers using the Patient Hub app can also generate push notifications to their patients through Brightree ReSupply. This level of interaction acts as an extension of the HME’s business to help patients stay actively engaged with their therapy, improve adherence and outcomes, and also facilitate ordering at the appropriate intervals.

Brightree ReSupply integrates seamlessly with other Brightree software, including its new Advanced Analytics solutions announced April 4, meaning HMEs can now use Brightree technologies across nearly every aspect of their business operations.

Visit brightree.com/resupply for more information.