Medforce Technologies Announces New Workflow Solution Apps

SUFFERN, N.Y. (November 18, 2015)—Medforce Technologies, Inc., a leading provider of document and process management software and services for healthcare organizations of all sizes and variety, today announced it has rolled out Medforce Apps, turnkey workflow solutions that address common inefficiencies in healthcare operations. Each workflow App is built on the Medforce business process management platform CommandCenter (formerly WorkFLOW) and eases specific challenges to improve productivity for provider organizations.

“The idea for Medforce Apps came out of conversations with customers and prospects who were impressed with the robust capability and flexibility of our BPM platform CommandCenter, but really only had one or two severe pain points,” explains Medforce VP of Sales, Steve Bainnson. “By delivering pre-fab workflows to address these issues, we are able to help them with their biggest challenges in a cost-effective manner. It’s also a great way to experience the results business process management can deliver, one process at a time.”

Medforce Apps are available to all organizations whether or not they are current Medforce customers and can be configured to integrate with most business applications. The product suite is launching with six original Apps: Fax Management, Appeals Management, Overpayments Management, Referral Management, Vendor Invoice Management and Document Distribution. The company is finalizing a Procurement Approval App and anticipates having at least a dozen Apps available by mid-2016.

“In most cases, the Apps are delivered through a SaaS model, where we host the customer’s data in the cloud, providing HIPAA compliant security and disaster preparedness,” notes Nathan Apter, Medforce Chief Technology Officer. “The ideal customer for Medforce Apps is a company who is looking to gain deeper visibility and accountability in the management of specific processes. The App names are very telling. Could you benefit from more standardization and oversight in how referrals are handled? Do you have business analytics that can provide needed insight into your pipeline of appeals and how they add up dollar wise and stack up against deadlines? What about inbound faxing—how do you make sure nothing falls through the cracks and all faxes get worked in a timely manner? These are the kinds of inefficiencies Medforce Apps help alleviate.”

To see the list of available Apps and learn more about Medforce, visit www.medforcetech.com/apps.