Retail HME

Going Above & Beyond for Your Customers Means Everything

mherndon — Wed, 04 Oct 2023 18:56:57 +0000

Going Above & Beyond for Your Customers Means Everything mherndon Wed, 10/04/2023 - 13:56

Is Retail the Future of HME?

mherndon — Tue, 26 Sep 2023 19:34:32 +0000

Is Retail the Future of HME? mherndon Tue, 09/26/2023 - 14:34

A Generational Shift Could Rejuvenate the Homecare Industry

mherndon — Thu, 13 Apr 2023 12:58:03 +0000

A Generational Shift Could Rejuvenate the Homecare Industry mherndon Thu, 04/13/2023 - 07:58

VGM Releases Annual HME Delivery Cost Survey

Kristin Easterling — Thu, 12 May 2022 13:45:40 +0000

VGM Releases Annual HME Delivery Cost Survey

WATERLOO, Iowa (May 12, 2022)—VGM & Associates routinely monitors environmental factors that impact home medical equipment (HME) providers and their ability to effectively provide their products and services to patients who need and rely on them.

VGM surveyed members requesting updates of the costs of delivering home medical equipment as well as additional information relative to recent operational challenges such as supply change issues, employee wages, product acquisition cost increases, freight cost increases and personal protective equipment (PPE). VGM also inquired as to the current wage levels of three common positions (delivery technician, billing personnel and office staff) due to reports of required overtime, higher employee benefits packages and difficulty maintaining sufficient staffing.

The 2021 Home Medical Equipment Delivery Cost Report was shared with elected officials and officials at the Centers for Medicare & Medicaid Services (CMS). The 2021 report highlighted the total costs associated with providing equipment such as oxygen, hospital beds, mobility equipment and more to patients’ homes both before and during the public health emergency (PHE). Officials then requested that VGM follow-up with questions relative to certain other PHE affiliated burdens which might affect access to appropriate patient service.

Click here to view the 2022 results. The responses are regionalized by geographical area and there is a breakdown by company size: Small (1-10 employees), medium (11-50 employees), and large (+51 employees).

The data was sorted and arranged by Mark Higley, V-P of regulatory affairs for VGM Government.

“While I suspected the various costs and related factors in securing appropriate HME delivery services would increase—as compared to our previous two surveys—I underestimated the cumulative pressures on the business operations of these companies,” said Higely. “I anticipated the higher vehicle expenses (due to the large fuel increases) but was rather stunned by the array of ancillary demands (e.g., supply chain, surcharges, freight, overtime, etc.) facing these most critical organizations serving the most cost-effective patient population.”

Kristin Easterling Thu, 05/12/2022 - 08:45

Retail HME

HME

DME

home medical equipment

durable medical equipment

coronavirus

COVID-19

CMS

cost survey

delivery

Firsthand Marketing Insight From Your Senior Customer

Kristin Easterling — Tue, 01 Mar 2022 11:32:00 +0000

Firsthand Marketing Insight From Your Senior Customer Kristin Easterling Tue, 03/01/2022 - 05:32

How to Beat Amazon at Its Own Game

Kristin Easterling — Fri, 05 Nov 2021 13:00:00 +0000

How to Beat Amazon at Its Own Game Kristin Easterling Fri, 11/05/2021 - 08:00

How to Recommend the Right Lift Device to Your Customers

Kristin Easterling — Fri, 10 Sep 2021 13:00:00 +0000

How to Recommend the Right Lift Device to Your Customers Kristin Easterling Fri, 09/10/2021 - 08:00

How to Serve Customers Shopping Online

Kristin Easterling — Wed, 11 Aug 2021 13:00:00 +0000

How to Serve Customers Shopping Online Kristin Easterling Wed, 08/11/2021 - 08:00

Medtrade West Delivers On In-Person Promise

Kristin Easterling — Mon, 02 Aug 2021 13:00:00 +0000

Medtrade West Delivers On In-Person Promise Kristin Easterling Mon, 08/02/2021 - 08:00

How to Know When to Sell Your Retail Location

Kristin Easterling — Wed, 07 Jul 2021 14:00:00 +0000

How to Know When to Sell Your Retail Location Kristin Easterling Wed, 07/07/2021 - 09:00