Features Archive

Be a Leadership Influence

Build trust in your people through expectations, vulnerability and dedication

Five Keys to Successful Retail Sales

Follow these steps to effectively grow and sustain your operation

How to Select a Software Provider

Your best fit will measure priorities, reduce risk and increase productivity

Versatile Methods for Fall Prevention in the Home

Make sure safety is always within reach

Benefit From Complaints

Prepare your business to handle negative customer feedback in a beneficial way

Where Does It Hurt?

HME customers can manage pain, and a provider’s bottom line can also gain relief

An Organizational Structure That Works for Change

Four ways to define responsibility between strategic and operational changes

How to Earn the Respect of Your Staff

Determine whether your employees fear or favor your approach to management

Succeed with Active Participation

The success or failure of an endeavor is determined by those involved

Bank on Great Leadership

You can have it both ways: Deliver happy people and bottom-line results

Avoid an Employee Lawsuit

Follow these points to better protect yourself under the Fair Labor Standards Act

Your Best Publicity Asset Is Your Staff

Consider your staff an essential component of your marketing efforts

10 Steps to Writing an Effective Employee Handbook

Every business should have these policies in place

Six Steps to Successful Team Meetings

How to maintain attention and raise responsiveness

How to Outsell the Chain Stores

Maintain the upper hand with exceptional customer service and specialty product options

Feedback is Key to Winning

These three steps will develop employee trust that could change your career

Smart Inventory Technology and Analysis

Understand the resources available to get your warehouse in great shape